Returns & Exchanges
At Homedics, we stand by the quality of our wellness products and offer a 30-day money-back guarantee if you are not completely satisfied with your purchase. Items must be returned in their original packaging with all included accessories to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Print Shipping Label
Once your request is authorized, we will email you a prepaid return shipping label and a packing slip to include inside your box.
Pack and Ship
Securely pack the product in its original box, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned item, we will process your refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing